Information You Choose to Provide
The floating chat lets you enter a message about your service request. Its callback option asks for your phone number, an optional name and a preferred day and time. Include only contact and project details needed to discuss the service you want.
Information provided by phone is handled through the communication itself rather than through the website. The service does not request passwords, financial account details, medical histories or other unrelated sensitive information simply because a project involves accessibility, safety or household equipment. Data collection should remain tied to the customer's stated service need.
Automatically Collected Technical Information
The DLH widget stores a visitor identifier in local storage and session, visit and request identifiers and interface state in session storage. Its interaction events and service requests include the page URL and title, referring URL, campaign parameters when present, device category and browser language, together with visitor and session identifiers. Interaction events sent to leads.mcp-server.biz include widget display and opening, page visits and clicks on phone links.
Web servers and security systems can process technical information needed to deliver and protect the website, such as an IP address, browser or device information, requested pages, timestamps and basic request logs. The exact information retained depends on the hosting, security and other services used by the website.
The website includes a Cloudflare Insights script for Cloudflare Web Analytics, which is designed to measure page usage and loading performance. See Cloudflare’s Privacy Policy for information about its services.
Floating Chat and Callback Requests
The floating chat and callback controls use the DLH widget loaded from leads.mcp-server.biz. When you submit a service request, the widget sends your message and the contact details you provide to that service. A callback request also includes the day and time you select.
Avoid sending passwords, financial account details, medical histories or other unrelated sensitive information through the chat. You can also call CO-GoodHome at (223) 226-1828 to discuss your request.
How Information May Be Used
Information submitted for a service request may be used to understand the project, respond to the customer, confirm location or scope, prepare for a service conversation and maintain reasonable records of the communication. Technical information may be used to operate, secure and troubleshoot the website.
Personal information is not presented as a product for sale to unrelated advertisers. The website uses hosting, the DLH communication widget and Cloudflare services to support its operation. Each service processes information according to its function and applicable terms.
Retention, Security and Third-Party Services
Submitted information is retained only as long as reasonably needed for the service request, business records, security or applicable legal obligations. Retention periods can vary by the type and purpose of the information. Reasonable security measures can reduce risk, but absolute security cannot be guaranteed.
Links, forms, chat tools, analytics or other third-party integrations may have their own privacy practices. Information sent through those services can be processed by the relevant provider according to the way the live website is configured and the provider's applicable terms.
Your Choices and Contact
If you have a question about information submitted through the website, contact CO-GoodHome at (223) 226-1828. If a form offers consent or marketing choices, use the controls provided with that form.
Privacy rights can vary by applicable law and by the services used on the website. For questions about submitted information, use the contact details above.